Shipping policy

U.S. shipping

Free standard shipping is available on orders placed on kevinleonel.com with a U.S. delivery address when the order subtotal is over $250 after discounts and before tax. The offer applies automatically at checkout; no code is needed. Orders with a qualifying subtotal of $250.01 or more are eligible. Orders of $250 or less do not qualify.

For orders of $250 or less, shipping charges depend on the products, shipping profile and delivery address. The applicable charge is displayed at checkout before payment. Any separately priced expedited service is not included in this standard-shipping offer.

Processing and delivery

Unless a product page states otherwise, orders are processed for shipping within 3–5 business days after payment confirmation. Processing time is separate from the carrier's transit time. Delivery estimates shown at checkout are estimates, not guaranteed arrival dates.

Preorder and made-to-order items follow the shipping or production estimate shown on their product page. Free shipping does not shorten a preorder or production timeline. Tracking information is emailed to the address provided at checkout when the order ships.

Separate orders cannot be combined to meet the free-shipping threshold. We do not ship to P.O. boxes.

International orders

The free U.S. shipping offer does not apply to international delivery addresses. Available destinations and shipping charges are shown at checkout. Customers are responsible for applicable import duties, customs charges and taxes. We declare goods at their retail value and cannot mark purchases as gifts.

Orders through Isles Lab

Orders placed on isleslab.com are sold and fulfilled by Isles Lab and follow that retailer's shipping and return policies. The kevinleonel.com free-shipping offer does not apply to orders placed with another retailer.

Questions

For help with shipping, availability or preorder timing, email guests@theleonelgroup.com.